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Want to add a padlock to your email messages? A digitally encrypted message can only be opened by recipients who have the correct key. Which version of Outlookontheweb am I using? Your certificate might be stored on a smart card, or might be a file that you store on your computer. Follow the instructions provided by your organization to use your certificate. To install it, click here. Select Click here. Check with your IT administrator or helpdesk to confirm that your computer is joined to a domain and has the required policy.

You might be prompted again to verify that you want to run the software. Select Run to continue the installation. Only allow domains that you trust. If you select Yes, you won't be prompted again for this domain. The domain is usually the part after the sign in your email address.

Check with your IT administrator if that doesn't work. Select Encrypt contents and attachment for all messages I send to automatically encrypt all outgoing messages. Select Add a digital signature to all messages I send to digitally sign all outgoing messages.

Note: All outgoing messages includes new messages, replies, and forwards. You can then send the message anyway, remove those recipients, or retry to check again. If your certificate is stored on a smart card, you'll be prompted to insert the smart card to digitally sign the message.

Your smart card may also require a PIN to access the certificate. A key icon in the message list or reading pane indicates an encrypted message. If you normally use Conversation view, you'll have to open the message in a new window to read it. There will be a link on the message to make this easier. If your certificate is stored on a smart card, you'll be prompted to insert the smart card to read the message.

Your smart card might also require a PIN to access the certificate. A ribbon icon in the message list or reading pane indicates a digitally signed message. Information about the digital signature will be at the top of the message, along with a link that you can select to learn more about the digital signature. Internet Explorer 11 or one of the three most recent versions of Edge or Chrome is required to send and receive encrypted messages, digitally sign messages that you send, and to verify digital signatures on messages that you receive.

If you send an encrypted message to someone outside your organization, they won't be able to decrypt and read the message. If you send a digitally signed message to a recipient outside your organization, they will be able to read the message.

Encrypted messages can be read only by intended recipients who have a certificate. If at least one recipient of an encrypted message has a certificate, Outlook on the web will send the message to all recipients. If none of the intended recipients has a certificate, Outlook on the web won't let you send the message in encrypted form. A digitally signed message reassures the recipient that the message hasn't been tampered with and verifies the identity of the sender.

Digitally signed messages can be sent to anyone. You're using the new Outlook on the web. You're using classic Outlook on the web. Select Automatically choose the best certificate for digital signing. How do I verify the signature of a digitally signed message? Need more help? Expand your skills. Get new features first.

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